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Terms And Conditions

Last updated: July 31, 2026

Eco Haul Services

These Terms and Conditions apply to Eco Haul Services and its related service brands, including Eco Haul Vault, Eco Haul Cargo, Eco Haul Dumpster, and Eco Haul Junk. By requesting a quote, scheduling service, using our websites, or communicating with us, you agree to these terms.

Quotes and estimates are based on the information available at the time they are provided. Final pricing may change if service details, access conditions, load size, weight, distance, labor requirements, disposal requirements, vehicle condition, waiting time, or other job conditions differ from the original request.

Scheduling And Availability

Service dates and times are subject to availability, weather, traffic, equipment availability, customer readiness, site access, safety conditions, and other operational factors. We will make reasonable efforts to meet scheduled windows, but exact arrival and completion times are not guaranteed unless stated in writing.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate service details, contact information, addresses, and access instructions.
  • Ensuring safe, legal, and reasonable access to the pickup, delivery, loading, unloading, dumpster, or work area.
  • Obtaining any required permissions, permits, approvals, gate access, parking access, or property authorization.
  • Removing or identifying items that should not be hauled, loaded, transported, disposed of, or handled.
  • Securing pets, minors, fragile property, and personal valuables away from the work area.

Payments

Payment terms may vary by service type and will be communicated at the time of quote, booking, invoice, or agreement. Balances may be due before, during, or upon completion of service. Late, returned, declined, or disputed payments may result in additional fees, collection activity, service delays, or cancellation.

Cancellations And Rescheduling

Cancellation and rescheduling requests should be made as early as possible. Fees may apply for late cancellations, missed appointments, denied access, customer delays, dispatch after confirmation, equipment reservation, or work already performed.

Service Limitations

We may refuse, stop, delay, or modify service when conditions are unsafe, illegal, inaccurate, inaccessible, outside the quoted scope, or otherwise not reasonably serviceable. We do not accept responsibility for delays or inability to perform caused by circumstances outside our control.

Prohibited Or Restricted Items

Certain items may be prohibited or restricted by law, disposal facilities, safety rules, insurance requirements, or company policy. These may include hazardous materials, chemicals, fuel, paint, asbestos, medical waste, explosives, firearms, biological waste, regulated materials, or other restricted items. Customers must disclose any potentially restricted items before service.

Property And Site Conditions

Customers are responsible for confirming that driveways, roads, parking areas, surfaces, lawns, curbs, loading areas, and work zones can safely support vehicles, dumpsters, trailers, equipment, and workers. Eco Haul Services is not responsible for pre-existing damage, weak surfaces, underground utilities, hidden obstacles, or damage caused by unsuitable site conditions.

Auto Transport, Cargo, Dumpster, And Junk Services

Service details vary by category. Auto transport, freight, dumpster rental, and junk removal may each involve different requirements, limitations, timelines, fees, weight limits, access needs, liability terms, documentation, and customer responsibilities. Additional written terms, invoices, estimates, booking confirmations, carrier documents, rental agreements, or service notes may apply.

Photos, Videos, And Job Documentation

We may request or create photos, videos, notes, or other job documentation for estimating, service planning, proof of service, safety, insurance, quality control, dispute resolution, or customer support. We will use reasonable care with customer information and job documentation.

Communications

By contacting us or providing your phone number or email address, you agree that Eco Haul Services may contact you about your inquiry, quote, booking, service, invoice, account, or related updates. Message and data rates may apply. You may opt out of text messages by replying STOP.

Limitation Of Liability

To the fullest extent permitted by law, Eco Haul Services will not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim may be limited to the amount paid for the specific service giving rise to the claim, unless otherwise required by law or agreed in writing.

No Warranties

Services and websites are provided as available. Except as expressly stated in writing, Eco Haul Services makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or uninterrupted website availability.

Third-Party Services

We may use third-party platforms for scheduling, customer management, payments, routing, forms, reviews, communications, analytics, advertising, or operations. We are not responsible for third-party websites, platforms, availability, security, policies, or practices.

Changes To These Terms

We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised effective date.